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FAQs

Below are some of are common questions about pooja hetu

Pooja Hetu is an online store offering a wide range of Indian Vedic Yantras, Pooja Chowkis, Neev Ka Muhurat Pooja assortments, and various pooja products and services.

We offer a variety of pooja products including Yantras, Pooja Chowkis, Hawan Kunds, and more. We also provide online pooja services such as japas and yagyas.

Yes, we offer worldwide shipping for all our products.

Yantras are mystical diagrams used in Hindu rituals. They are believed to harness cosmic energy and bring positive changes in one’s life.

You can consult our detailed product descriptions or contact our customer service for personalized recommendations based on your specific needs.

The assortment includes all essential items required for the Neev Ka Muhurat Pooja, ensuring a complete and hassle-free experience. The Neev Ka Muhurat assortment includes Shanku, Kurma, Sheshnag, Panch Kalash, Panch Shilayein and the Golden Chameleon.

We offer various online pooja services including japas, yagyas, and other rituals performed by experienced priests.

You can book our services through our website by selecting the desired pooja and providing the necessary details.

Yes, we offer customization options for our pooja services to cater to your specific requirements.

We accept various payment methods including credit/debit cards, PayPal, and net banking.

Shipping times vary based on your location. Typically, domestic orders take 3-5 business days, while international orders may take 7-14 business days.

Yes, we offer free shipping on orders above a certain amount. Please check our
shipping policy for more details.

We accept returns within 30 days of purchase. The product must be in its original condition and packaging.

To initiate a return, please contact our customer service with your order details, and we will guide you through the process.

Refunds are processed within 7-10 business days after we receive the returned product.

You can subscribe to our newsletter or follow us on social media to stay updated with our latest products, offers, and promotions.

Currently, we operate exclusively online, but we ensure a seamless shopping experience with detailed product descriptions and customer support.

A Pooja Chowki is a small platform used to place idols and other sacred items during rituals. It is an essential part of many Hindu ceremonies and different chowkis contain specific mandala and yantra / color grid formations to evoke the blessings of specific deities.

Yes, we offer custom-made Yantras. Please contact our customer service for more details on customization options.

Our products are made from high-quality, authentic materials such as brass, copper,
and wood, ensuring durability and sanctity.

Once you book a pooja service, our experienced priests will perform the ritual on your behalf. You can join the pooja virtually through a video call.

Yes, you can schedule your pooja service for a specific date and time that suits you. Please mention your preferred timing while booking.

Japas involve the repetitive chanting of mantras, while Yagyas are fire rituals. Both
are performed to invoke divine blessings and remove obstacles.

Currently, we do not offer cash on delivery. However, we provide multiple secure online payment options.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

If you receive a damaged product, please contact our customer service immediately with photos of the damage. We will arrange for a replacement or refund.

Yes, we offer exchanges for products in their original condition. Please contact our
customer service to initiate an exchange.

Yes, we offer gift wrapping services for an additional charge. You can select this option during checkout.

Yes, you can include a personalized message with your order. Please provide the message details during checkout.

Yes, we offer discounts for bulk purchases. Please contact our customer service for
more information on bulk orders.

Yes, all our products are blessed and energized by experienced priests before they are shipped to ensure they bring positive energy and benefits to your home.

To maintain the sanctity and longevity of your Yantras and pooja items, clean them regularly with a soft cloth and avoid using harsh chemicals.

Each Yantra has a unique significance and purpose. For example, the Shri Yantra is known for prosperity, while the Mahamrityunjaya Yantra is for health and protection.

Yes, we can provide a recording of your online pooja upon request. Please let us know in advance if you would like this service.

Our pooja services can be conducted in multiple languages including Sanskrit, Hindi, and English. Please specify your preference when booking.

Yes, we have a loyalty program for our repeat customers. You can earn points on every purchase and redeem them for discounts on future orders.

If you need to cancel your order, please contact our customer service as soon as possible. Cancellations are accepted before the order is shipped.

Yes, you can request a specific priest for your online pooja service from the list of preferred Priests furnished by us for your pooja. Please mention your preference from the given options while booking, and we will do our best to accommodate your request.

We value your feedback! You can leave a review on our website or contact our customer service to share your experience.

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